Housekeeper Job Description

Warm hospitality provided in a historic setting… Siebkens Resort is looking for Housekeepers to join our team. We are looking for people with excellent communication skills, a positive attitude, and an eye for detail.

You will to attend to our lodging accommodations and public spaces with integrity and attention to detail. A successful Housekeeper will create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Expectations, Duties, and Responsibilities for all positions:

• Treat all co-workers, staff, vendors, and guests with courtesy and respect. In other words, treat others as you would wish to be treated.
• Ensure assigned work areas are tidy, clean, and safe.
• Protect equipment and make sure there are no inadequacies.
• Work well both independently and in a team setting.
• Respond to resort guests’ needs in a timely and professional manner.
• Communicate well with other departments of the resort.
• Always maintain a professional appearance.
• Ensure all rooms and public spaces are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors of any damages, deficits, or disturbances.
• Adhere strictly to rules regarding health and safety and be aware of any Siebkens Resort-related practices.

A great Housekeeper will be quick to complete tasks, diligent, and always working to improve. To succeed, you must be able to function in a busy environment as a part of a team while performing the following tasks.

• Keep storage areas and carts well-stocked, clean, and tidy.
• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Dust and polish furniture and equipment.
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
• Sort, count, and mark clean linens and store them in linen closets.
• Sort clothing and other articles, load washing machines, and iron and fold dried items.
• Move and arrange furniture and turn mattresses.
• Answer telephones and doorbells.
• Replace light bulbs.
• Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests’ rooms.
• Hang draperies and dust window blinds.
• Request repair services and wait for repair workers to arrive.
• Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
• Wash dishes and clean kitchens, cooking utensils, and silverware.
• Polish silver accessories and metalwork, such as fixtures and fittings.

Position Requirements:

• Positive attitude and willingness to learn
• No education or experience requirements

About Us
At Siebkens Resort, we believe happy employees lead to happy guests, vendors, and community. We strive to build a positive work culture where collaboration and open-mindedness drive our team approach to providing warm and thoughtful hospitality. Our resort and our people are unique; we value input from all our employees and benefit from their individual life experiences. We celebrate our reputation as a lively and authentic experience of space in Elkhart Lake and want our employees to take part in this experience. Whether they work at Siebkens for a summer or many years, we hope our employees’ time with us will be fulfilling and a source of fond memories they can take with them wherever life leads.